Terms of service
Table of Contents
1. Company Information
Tabliya B.V.
Disketteweg 14
1033 NW Amsterdam
Email: info@tabliya.nl
Phone: 0626556665
Chamber of Commerce Number: 42092758
VAT Number: NL869681382B01
2. Applicability
These general terms and conditions apply to every offer made by Tabliya and to every agreement concluded via our website. By placing an order, the customer agrees to these terms.
3. Products
Tabliya sells meals and related products through its website. Our meals are prepared using fresh and natural ingredients. We do not use preservatives. Everything we offer is Halal.
For our lighter meals, we use as little butter and oil as possible and choose lean meat where possible, without compromising on taste.
4. Orders and Agreement
An agreement is concluded once the customer places an order and Tabliya confirms it. Tabliya reserves the right to refuse an order or impose additional conditions.
5. Prices and Payment
All prices on the website are listed in euros and include VAT. Any delivery costs are clearly displayed before the order is completed.
Payment must be made via the payment methods offered on the website. Orders are processed once payment has been successfully received.
6. Delivery
Tabliya delivers to the address provided by the customer. The stated delivery times are indicative. We do our best to deliver on time but cannot guarantee an exact delivery time.
The customer is responsible for correctly entering the delivery address and other relevant details.
7. Storage and Shelf Life
Unless stated otherwise, our meals can be stored in the freezer for up to 6 months at -17°C.
After delivery, the customer is responsible for properly storing, freezing, thawing, and preparing the products according to the provided instructions.
8. Cancellation and Right of Withdrawal
As Tabliya sells meals and perishable goods, orders cannot be returned after delivery and the right of withdrawal does not apply where excluded by law for such products.
Perishable goods are excluded from the standard 14-day cooling-off period under European consumer regulations.
An order can only be cancelled up to 2 hours after it has been placed. A cancellation request can be submitted within this period via info@tabliya.nl. After this period, the order is processed and cancellation is no longer possible.
9. Complaints
The customer must inspect the products upon receipt. Complaints should be reported as soon as possible, preferably within 24 hours, by email to info@tabliya.nl, including photos.
If a complaint is deemed valid, Tabliya will provide an appropriate solution.
10. Liability
Tabliya is only liable for direct damages resulting from intent or gross negligence. Liability is limited to the amount of the order.
Tabliya is not liable for damages caused by improper storage or preparation after delivery.
11. Force Majeure
Tabliya is not obliged to fulfill its obligations in cases of force majeure, such as delays, disruptions, or government measures.
12. Personal Data
Tabliya processes personal data in accordance with applicable privacy laws and the privacy policy on the website.
13. Applicable Law
These terms are governed by Dutch law. Disputes will be submitted to the competent court in the Netherlands.